VoicePaper — Support

Windy Labs · A voice diary that turns what you say into text, all on your device.

Need help? Email us at windylabs@icloud.com. We usually reply within 1–2 business days.

Frequently asked questions

Where is my data stored?

Everything you write, record, and photograph stays on your device. Transcription and mood insights run on-device — your audio is never uploaded to us. If you turn on iCloud sync, your entries are stored in your own private iCloud, which we cannot access.

My voice isn’t turning into text

VoicePaper uses Apple’s on-device speech recognition. Please make sure you granted microphone and speech-recognition permission (Settings → VoicePaper), and that the recognition language matches the language you speak (in-app Settings → Transcription language). A first-time language may need a short one-time download from Apple.

Restoring purchases / managing your subscription

Purchases are tied to your Apple Account. To restore, open the app’s paywall and tap “Restore”. To view, change, or cancel a subscription, go to the iOS Settings app → your name → Subscriptions. Free trials convert to paid unless cancelled at least 24 hours before the trial ends.

iCloud sync between devices

Enable iCloud in the app’s Settings, and make sure the same Apple Account and iCloud Drive are active on each device. Syncing may take a moment after you add a new entry.

Deleting your entries

Press and hold any entry in Contents to edit or delete it. Deleting an entry removes its text, voice, and photos from the device (and from your iCloud, if sync is on). Since your data lives on your device, deleting the app also removes everything not synced to iCloud — keep a backup if needed.

Is VoicePaper a medical app?

No. VoicePaper is a personal journaling and lifestyle app. Mood and emotion insights are generated automatically for self-reflection only and are not medical, psychological, or diagnostic advice.

Still stuck? Write to windylabs@icloud.com and include your device model and iOS version so we can help faster.

Privacy Policy · Terms of Use


絮语日记 — 技术支持

Windy Labs · 一款把你说的话实时变成文字、全程在本机完成的语音日记。

需要帮助? 请邮件联系 windylabs@icloud.com, 我们通常在 1–2 个工作日内回复。

常见问题

我的数据存在哪里?

你写下、录制、拍摄的一切都保存在你的设备上。转写与情绪洞察均在本机完成,音频不会上传给我们。若开启 iCloud 同步,日记会存放在你自己的私人 iCloud 中,我们无法访问。

语音没有转成文字

絮语日记使用苹果的端侧语音识别。请确认已授予麦克风与语音识别权限(系统设置 → 絮语日记),且识别语言与你说话的语言一致(App 内 设置 → 转写语言)。首次使用某种语言可能需要从苹果做一次性的小型下载。

恢复购买 / 管理订阅

购买与你的 Apple 账户绑定。恢复:打开 App 内付费页点「恢复购买」。查看、更改或取消订阅:系统「设置」App →你的名字→订阅。免费试用若未在结束前至少 24 小时取消,将自动转为付费。

多设备 iCloud 同步

在 App 设置里开启 iCloud,并确保各设备登录同一 Apple 账户、且 iCloud 云盘可用。新增日记后同步可能需要稍等片刻。

删除日记

在目录里长按任意一篇即可编辑或删除。删除会从设备(以及开启同步时的 iCloud)移除该篇的文字、语音和照片。由于数据保存在你的设备上,删除 App 也会清除未同步到 iCloud 的全部内容,需要的话请先备份。

絮语日记是医疗 App 吗?

不是。絮语日记是个人日记与生活方式工具。情绪与心情洞察由系统自动生成,仅供自我反思参考,不构成医疗、心理或诊断建议。

仍未解决?请邮件至 windylabs@icloud.com,并附上你的设备型号与 iOS 版本,便于我们更快协助。

隐私政策 · 使用条款